Conditions of Use

You are visiting the website of Softhale NV, Bioville, Agoralaan, Abis Building, 3590 Diepenbeek, Belgium. When you use this site, you agree to the terms and conditions that follow and to the terms and conditions of our Privacy Notice. If you do not agree to these terms and conditions, please discontinue the use of this site.

The Structure of Our Organization

Throughout the site: the terms “Softhale NV,” “Softhale, “we,” “us” and “our” refer, as appropriate in the context, to Softhale NV.


This site includes links to other sites; these links are provided as a convenience to you and as an additional avenue of access to the information contained in those other sites. We have not necessarily reviewed all the information on other sites and are not responsible for the content of any other sites or for any products or services that may be offered through other sites. Third-party sites may contain information with which we do not agree. The inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) to which you may have access through links to other sites are the sole responsibility of the person from whom such content originated.

Purpose of This Site

This site is operated to provide general information about us. The site is not operated for advertising or marketing purposes. The material on this site should not be regarded as a solicitation or promise of an offer to engage, or do business with, Softhale.

Accuracy, Completeness and Timeliness of Information on This Site

We cannot guarantee that the information that we make available on this site is at all times fully accurate, complete, or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making significant decisions without consulting primary or more accurate, more complete, or timelier sources of information. Any reliance upon the material on this site shall be at your own risk. This site may contain certain historical information. Historical information is not necessarily current and is provided for your reference only. We reserve the right to modify the contents of the site at any time, but we have no obligation to update any information on this site. Please monitor changes to the site.

Use of Material from This Site

This site (including all its contents) is the property of Softhale, or its licensors, and is protected by copyright, trademark and other laws of Europe, the United States, and other countries. We authorize you to browse through the site and print and download copies of material on the site for your personal, non-public, non-commercial use only, so long as you do not remove any copyright or other notices that appear on the material you print or download. You agree that you will not otherwise copy, display or transmit any material on the site in any manner or medium. You also agree not to modify, sell, broadcast or distribute any material on the site in any manner or medium, including by uploading the material or otherwise making the material available on-line.

Data protection

Softhale NV will not collect any personal information about you (e.g. your name, address, telephone number or e-mail address) via this website unless you provide it to us voluntarily for a specific purpose, to comply with legal obligations or to enable you to surf on this site. We may request your consent for sending you direct marketing communications or invitations to participate in customer surveys. We do not collect data from you via third parties nor transmit your data to third parties. Where personal data would be collected, we will process it in compliance with the Directive 95/46/EC [until end May 2018] / Regulation (Eu) 2016/679, and other applicable laws.

We will only transmit your personal data to other parties to achieve the above purposes, or if we are legally obliged to do so. Your data will be retained only for the time necessary to process your requests and to comply with our legal obligations. If you need further information, please write to us at the address above or use the contact form on this site. In the event that you receive any information from us that you do not find relevant, you have the opportunity to opt out and stop receiving emails, newsletters, etc., by sending an email to If you have already submitted personal data and would like it removed from our records, if you would like to make a complaint, or if you wish to make any modifications, please use the ‘Contact Us’ page on this website. We will make all reasonable efforts to comply with your request, in line with the rules of the applicable data privacy rules and regulations.

Non-Personal Information Collected Automatically

When you access Softhale’s website, we may automatically collect information that is not personally-identifiable (e.g., type of Internet browser and computer operating system used; domain name of the website you came from; number of visits, time spent on the site, pages visited). We may use this information to measure the use of this site and improve its content.

“Cookies” – Information Placed Automatically of Your Computer

When you view the website, we may store some information on your computer in the form of a “Cookie” to automatically recognize you the next time you visit. Cookies can help us in various ways, such as allowing us to tailor the website to better match your interests. If you choose not to be recognized, please refer to your internet browser to erase Cookies from your computer hard drive, block all Cookies or receive a warning before a Cookie is stored.


No personal information should be submitted by children without the consent of their parent or guardian.


This site features logos and other trademarks and service marks that are the property of, or are licensed to, Softhale. The site may also include the trademarks or service marks of third parties. All these trademarks are the property of their respective owners, and you agree not to use or display them in any manner without the prior written permission of the applicable trademark owner.

Medical Information

Any information relating to medical conditions or treatment is provided for general information only. The Information is not medical advice. Regarding your health and treatment, you should rely only on the specific advice of a healthcare professional.


Use of this site is at your sole risk. The site is provided on an ‘as is’ and ‘as available’ basis. We reserve the right to restrict or terminate your access to the site or any feature or part of it at any time.

Softhale expressly disclaims all warranties of any kind, whether express or implied, including the implied warranties or merchantability, satisfactory quality and fitness for a particular purpose and any warranties that material on this site is non-infringing; that access to the site will be uninterrupted or error-free; that the site will be secure; or that information on the site will be complete, accurate or timely.

Limitation of liability

To the full extent permitted under applicable law, you understand and agree that neither Softhale, nor third party content providers shall be liable for any direct, indirect, incidental, special, consequential, punitive, or any other damages relating to or resulting from your use of or inability to use this site or any other site you access through a link from this site or from any actions we take or fail to take as a result of electronic mail messages you send us. These include damages for errors, omissions, interruptions, defects, delays, computer viruses, your loss of profits, loss of data, unauthorized access to and alteration of your transmissions and data, and other tangible and intangible losses. This limitation applies regardless of whether the damages are claimed under the terms of a contract, as the result of negligence, or otherwise, and even if we or our representatives have been negligent or have been advised of the possibility of such damages.

Your Liability

If you cause a technical disruption of the site or of the system transmitting the site to you or others, you agree to be responsible for any and all liabilities, costs and expenses (including attorney’s fees) arising from that disruption.


This site is operated by Softhale NV in Belgium. The laws of Belgium govern these terms and conditions and your use of the site, and you irrevocably consent to the jurisdiction of the competent courts located in Belgium for any action to enforce these terms and conditions. We recognize that it is possible for you to obtain access to this site from any jurisdiction in the world, but we have no practical ability to prevent such access. This site has been designed to comply with the laws of Belgium. If any material on this site, or your use of the site, is contrary to the laws of the place where you are when you access it, the site is not intended for you, and we ask you not to use the site. You are responsible for informing yourself of the laws of your jurisdiction and complying with them.

Changes to These Terms

We reserve the right, at our complete discretion, to change these terms and conditions at any time by posting revised terms on the site. It is your responsibility to check periodically for any changes we may make to these terms and conditions. Your continued use of this site following the posting of changes to these terms or other policies means you accept the changes.